Any chance for one way password hashing option?
Hello, is there any chance for adding to SmarterMail possibility of using oneway password hashing? In my environment I'm not using password showing function at all and I would like have possibility to...
View ArticleFeature request: password enforcement only for new passwords
Hello, can you add another checkbox in password enforcement section to enforce new password policy only for new passwords (set using webmail or API) instead of forcing users to change their passwords...
View ArticleFeature request: Send Email with enabled HTML content action in event section
Hello, currently when using Send Email action for an event email is being sent with text/plain content type. Can you add checkbox which will change this content type to one which is adding HTML tags?...
View ArticleCreate KB Article directly from ticket?
Ok, so I am relatively new to Smarter Track, but I would like to know if there is a way to flag a ticket as a private KB article so that it can be referred to later to help another tech? And/Or is...
View ArticleActiveSync display name
Does the beta address the issue with current+previous versions of SmarterMail where messages sent via ActiveSync don't show the user's full name? I haven't tried the beta but I'm keeping fingers...
View ArticleOK and Cancel Buttons missing
Hello; For the last couple versions of the beta I have been missing the ok or cancel buttons on any popup window within the web interface I am using Firefox nightly. It works fine in IE.
View ArticleAgent-Level Max Tickets
Hi SmarterTools, I really need to get an agent-level Max Tickets setting setting. Is that something that ya'll can add for ST10.1? The reason that we need it is because our agents are members of about...
View ArticleFEATURE Request: Hide Brands
Hi, We have the need of two external Agents which should only see and work in one Brand/department/group I put the Agent into one single group - but he can still see ALL BRANDS Bute we need to hide the...
View ArticleNot in Beta?
So, SmarterStats isn't included in this Beta round? How does the future of SmarterStats compare to SmarterMail and SmarterTrack?
View ArticleSmarterStats feature request: filter "web spam"
Hi, our statistics are distorted by a lot of "automated spam traffic" especially coming from China and Russia other tools like google analytics are able to detect and ignore this king of accesses. May...
View ArticleUserAgentDef.xml
It would be nice to see the UserAgentDef.xml file updated on a more frequent basis. I would at least expect to see it updated in every minor upgrade, considering how often that data changes. Possibly...
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"Attempt to discover keywords from the site" not functioning
I am taking the following steps in both the current 8x version and 9.0 Beta: 1) Opening the SEO tab 2) Selecting Campaign Details 3) Pressing Edit 4) selecting the keywords tab 5) pressing Get...
View ArticleClicking the X in Communicator doesn't exit the program
If a user clicks the X in the upper right of SmarterTrack Communicator, the program doesn't end in Windows 8. You have to open Task Manager and click End Task if you want to start Communicator again in...
View ArticleExamples of how to use the new Query service?
Is there any documentation / code samples to show how the new query service works? The AvailableQueries method returns a whole bunch of URLs - so how does one use them? Side-question: We've been using...
View Articleselect week in chart not working
In the smartstats beta I can't select the dropdown-box for "week" (trafic/visitors trend). It will calculate a new graphic, but it will not show up (keeps on running). All the other selections...
View ArticleSmarterStats 9.x BETA Release Notes
Release notes for build 9.0.5199: ADDED: New reporting engine with re-sizable and interactive charts. ADDED: Clicking on a data point in charts now displays the details of that data point and...
View ArticleLicense Key
Downloaded the latest beta, went to get a license key and boom there is no active beta programs running. Can you activate that so that can test the new beta?
View ArticleMessage Sniffer / Declude / Hijack
Now that declude is done, can we finally get support for Message Sniffer?
View ArticleKnown Issues 9.0.5199
In the SmarterStats 9 BETA release notes the known issues indicated "An exception is causing email reports not to send out." Known Issues in 9.0.5199 build: An exception is causing email reports not to...
View ArticleSmarterStats 9.x has been released
SmarterStats 9.x has officially been released. There were many fixes from the last beta. As a result, if you need to post anything about SmarterStats 9.x, please do so in one of the following ways: 1 -...
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